When you come in contact with someone, and the success of
what you are doing depends on selling something to that someone,
this DVD will make you adept at it.

 







Listen, listen, there is a difference between hearing and listening.  Listen to what is being said, the customer will tell you what they need if you listen and ask the right questions. I often mention to my customer, not only did I hear what you said but i also listened to what you said. I understand your needs.
Joe D'Ambra





 


Please read these Terms of Sale; they are important.  If you do not agree to these Terms of Sale do not place an order. Following our receipt of your completed electronic order and payment by credit or debit card, we will contact you by email to confirm the details on the form and supply you with an order reference number. A contract will be created between Basics of sales and you when we send that confirmatory email (order confirmation) to you.
We reserve the right to reject any order, as we see fit, without giving any reason.
We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you complete an order form and before you submit it to us.  If you place an order with us after we have posted any change to these Terms of Sale, you will be agreeing to that change. 
Right to cancel: If you are a consumer, i.e., if you are an individual and are placing an order for purposes outside your business, you may cancel your order before you receive the goods from us for any reason.  If you wish to cancel, please send an email to that effect to joedambra@basicsofsales.com. If the product comes broken to you, we will send you a new
once, because this is an electronic data, we will not refund your money only exchange for new.
Delivery and Returns: Please refer to our estimated delivery times. We cannot guarantee delivery within any time frame, but if we fail to deliver within twenty-eight days after we have accepted your order, you may cancel your order by contacting us at JoeDambra@basicsofsales.com. If you return any CD or software that has been opened, we will not be obliged to make any refund. You must include the invoice and packing slip, and a brief written explanation of the reason for the return, with each returned item. Whenever you give us personal data, you are consenting to its collection.
Security: Paypal uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is secure for credit and debit card transactions. Your credit or debit card details will be transmitted to us securely ONLY if you are using a secure connection (SSL) aware browser.
Our prices, delivery charges are published on this website. The price and delivery charges payable are those in force at the date and time you send your order form to us.  We may change our prices and charges at any time. We try to ensure that the prices and charges and availability published on this website are accurate, but we need to check the prices and charges on your order form.  We will inform you if our actual prices and charges are different from those stated on your order form and the availability of the items you have ordered. If our actual prices or charges are higher than those on your order form, you may cancel your order; if our actual prices and charges are lower, we will charge you the lower amount.  We will inform you by email if any item you have ordered is unavailable.
Accuracy of Information, Warranties and Disclaimer: We try to ensure that any information and material on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete.  We accept no liability for any loss or damage caused by inaccurate information or material. If you find any inaccurate, out of date or incomplete information or material on this website, or if you suspect that something is an infringement of intellectual property rights, you must let us know immediately by contacting http://www.liwebsolutions.com/support.html 
General: No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights. If any provision of these Terms of Sale is (for any reason), held to be unenforceable, illegal or invalid in some other way, the unenforceable, illegal or invalid provision will not affect the remainder of these Terms of Sale and they will continue in full force and effect. These Terms of Sale are governed by U.S.law and you agree to submit to the non-exclusive jurisdiction of the courts of the U.S. These Terms of Sale and your order form contain the entire agreement and understanding relating to the subject matter of your order. They supersede any earlier agreements, understandings or arrangements (whether oral and written) relating to that subject matter, but they do not supersede our Terms and Conditions of Use. You acknowledge that you are not placing your order on the basis of any statement, representation, warranty or other provision except those expressly contained or referred to in these Terms of Sale. Nothing in this Condition limits or excludes our liability for fraud.
Nothing in these Terms of Sale affects your statutory rights as a consumer. 

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